Frequently Asked Questions
Receiving support from Pinky Swear
Eligibility Requirements
Is my child eligible for an Orange Envelope?
- Child must been diagnosed with cancer or relapsed in the last six months.
- Child must be 18 years old or younger.
- Child must have been living with parents/guardians in the United States at time of diagnosis and continue to do so during treatment.
- Child must not have received an Orange Envelope previously.
Is my child eligible for the All-Star fund?
- Child must have a cancer diagnosis.
- Child must be receiving treatment for cancer.
- Child must be 18 years old or younger.
- Child must have been living with parents/guardians in the United States at time of diagnosis and continue to do so during treatment.
- Child must have received an Orange Envelope or been diagnosed more than six months ago.
- You may not apply for an Orange Envelope at the same time as the All-Star Fund.
Application Details
What do I need to apply?
- Pediatric oncology social worker contact information (name, phone, and email).
- For the All-Star Fund: a clear, complete, and readable copy of the bill you would like paid.
Does the application need to be completed online? Or is there a paper application?
The application is only offered online.
How long does the application process take to complete?
It takes between 5-20 minutes to complete the application depending on the program.
Is my bill eligible for the All-Star Fund?
- We can pay rent, mortgage, car payments, utility bills, auto insurance, and more.
- We can also provide a gift card for gas or groceries.
- We cannot pay for car repairs, medical bills, prescriptions, credit card bills, cell phone bills, student loans, taxes, etc.
- We can only pay bills that are in the parent/guardian’s name.
- We can only pay rent once we have received a W9 tax form from your landlord.
- We can only pay bills that have clear and complete statements. If your statement is not clear, complete, and readable, your application may be denied.
All-Star Fund Award, Payment, and Use
Where will you send the All-Star fund award?
- If you are awarded a gift card, we will mail it to the address provided on the application.
- If we are paying a bill, we will mail the payment directly to the creditor.
Can I apply for the All-Star Fund more than once a year?
- Please wait 12 months after receiving an All-Star Fund award to apply again.
- The annual gift card maximum is $500